Shipping And Billing Information

Please read before placing any orders

PREPAYMENT: Prepayment, in U.S. funds, is required by individuals and private industry, and must include shipping and handling charges, or written authorization to forward materials, shipping charges collect. All orders are subject to acceptance by Q Enterprises. VISA and MasterCard accepted.


CODs: Cash, Q Enterprises option. VISA/MasterCard, Discover, Bank Check, Money Order, Certified Funds.


CREDIT: Open billing will be extended to federal, state, county, municipal agencies and private industry after acceptance by Q Enterprises only. Orders must be accompanied with a voucher or purchase order.


MINIMUM ORDER: Our minimum order amount is $50.00 net. Shipping and handling charges are not included.


SPECIAL HANDLING: An additional charge of $10.00 net will apply to all "RUSH" orders.


TAX: Any orders to be shipped to destinations within the state of New Jersey must include state tax (6%), unless exempt. Include resale certificate.


TRANSPORTATION: All shipments are made F.O.B. Landing NJ. Shipments inside the U.S.A. will be made by United Parcel Service (UPS) or Parcel Post. Shipments can be made via either methods, including air freight, common carrier, or express mail delivery, as specified by the customer, and at additional, prevailing rates.


FOREIGN SHIPMENTS: To expedite orders, prepayments or irrevocable guaranteed of payment by corresponding U.S.A. bank is required. Prepayment must include air or cargo freight insurance, document charges, etc., and must be payable at sight upon shipment.


WARRANTY: Q Enterprises warrants only to the first purchaser that the equipment manufactured by us will be free from defects in workmanship and materials for a period of one year from date of purchase. Defects caused by misuse, abuse, accidents, modifications, negligence, unauthorized repairs and other causes beyond the control of Q Enterprises are not covered by this warranty. Damage caused by faulty or leaking batteries is not covered by this warranty. There are no warranties which extend beyond the description herein, either as to merchantability or fitness for a particular purpose. For products which we distribute, the individual manufacturer's warranties will apply.


AUDIO: Audio can be added to any video product in our catalog upon request. However, it is only available to law enforcement and government agencies.


RETURNED MERCHANDISE: Returns or exchanges will not be accepted unless authorized by Q Enterprises. Returns or Exchanges on stock items, authorized by Q Enterprises, returned within seven days, will be subject to a restocking charge of 20%. Returns on custom-made items will not be permitted under any condition. Cancellation of Special Order or Customer Products are subject to a 20% penalty fee deducted from customer deposit.


PRICE CHANGES: All prices are subject to change without notice.


SPECIFICATIONS: Specifications of materials depicted within this site were current as the date it was posted, but are subject to change without notice. Q Enterprises is not responsible for typo errors.


NOTICE: When applicable, equipment sold may be subject to Public Law 90351, Title III, 18 U.S.C., Section 2511, and any local, state, or federal ordinances. Telephone tariffs should be consulted prior to use of any equipment attached to telephone lines. It is the sole responsibility of the BUYER(not Q Enterprises) to consult legal counsel for interpretation of any laws applicable to the area of intended use.


EXPORT LICENSING: Certain products may not be exported from the U.S.A. without specific approval from the Department of Commerce (Part 370, Export Administration Regulations) and/or the department of State (Title 22, Parts 121-128, ITAR). It is the BUYER'S responsibility, not Q Enterprises to obtain such licensing, unless agreed otherwise.


ORDER PLACEMENT: All orders must be in writing and submitted via mail or FAX. Or by our onlne credit card order form.